Privacy Policy
This Privacy Policy stipulates the protocols employed by Coffee (“we,” “us,” or “our”) in the management of personal data. It delineates our methodologies pertaining to the accumulation, utilization, and divulgence of personal information via the Coffee application, its subdomains, and the websites operated under letsgeta.coffee (hereinafter collectively referred to as the “Sites”), in addition to the delivery of our services. Your sustained interaction with our Sites constitutes your acknowledgment and acceptance of these conditions.
1. Introduction
Coffee operates as a platform that facilitates the interaction between content creators (“Mentors”) and their adherents (“Mentees”) via live video streaming (“Coffee Live”). The pronouns “you” and “your” are utilized within this Privacy Policy to refer to either a Mentee, Mentor, or Visitor, as the context dictates, with each role delineated as follows:
Mentee: Your purpose is to employ Coffee for posing inquiries to Mentors.
Mentor: Your aim is to engage with Coffee for the purpose of responding to questions posed by Mentees.
Visitor: This encompasses individuals navigating our Sites, utilizing the Coffee application, or those participating in the recruitment process at Coffee.
It is important to recognize that these roles are not exclusive; for example, an individual registered as a Mentor may pose questions to other Mentors, thereby assuming the role of a Mentee in that particular interaction. Furthermore, all individuals categorized as Mentees and Mentors are also considered Visitors, and hence, the provisions applicable to Visitors are equally pertinent to Mentees and Mentors alike.
In the event that a Mentee conveys additional personal information to a Mentor through a Coffee Live, it is pertinent to note that this Privacy Policy is not applicable to any actions taken by the Mentors beyond those explicitly mentioned herein. Mentors are contractually obligated to initiate contact with Mentees solely through Coffee.
2. Methods for Utilizing Personal Data
Mentees
Information Provided by You: You may furnish us with data by registering for a Coffee account, submitting information via forms or surveys on our websites or application, or through communication with us by telephone or email for enquiries or customer support.
The data categories provided may include:
- Contact details such as name, email address, and phone number.
- Online account identifiers like username and password.
- Audio, electronic, visual, or similar types of information.
- Financial details such as credit card data for the purpose of processing payments.
Mentors
Information Provided by You: Information may be provided by you through the process of creating a Coffee account, entering data via forms or surveys on our websites or application, or when contacting us by phone or email for information or customer service purposes.
The information collected includes:
- Contact details such as name, address, email address, and phone number.
- Online account identifiers like username and password.
- Audio, electronic, visual, or similar information, such as profile photographs including headshots.
- Professional, employment, or educational details, including resumes or CVs and any additional information necessary for verifying your qualifications, aimed at talent verification.
- Financial details such as bank account or checking information for the purpose of processing payments.
Visitors
Information Automatically Collected: As is common among website operators, we collect information sent by your browser when you visit our website.
This encompasses Log Data like your computer’s Internet Protocol (“IP”) address, type of browser, browser version, our website pages that you visit, date and time of your visit, time spent on those pages, and other statistics, including how you arrived at our page (e.g., via a social media or email campaign). Collection of this information may occur through various technologies, including cookies, web beacons, clear GIFs, and others, such as the Facebook Pixel.
You possess the ability to manage cookies within your browser settings to activate or deactivate them. Further details are available in our Cookie Policy.
Information Received from Third Parties: When you use third-party platforms like Facebook or Google to visit our websites, or when you post our content on social media, these third-party services might provide us with details about you. This depends on their own privacy policies and the privacy settings you have chosen on your account. The type of information we obtain is determined by these third-party policies and how you have set up your account with them.
3. Utilizing Personal Information
The utilization of your personal data is executed in the following manners:
- To deliver the services available on our platform, including enabling interactions between Mentors and Mentees.
- In relation to Coffee Live, to provide assistance with or resolve technical issues.
- To facilitate the receipt of payments for processing inquiries posed by Mentees.
- To disburse any compensations due to Mentors for responding to inquiries from Mentees.
- To promote our products and/or services to you.
- Regarding website cookies, to collaborate with third-party marketing partners to offer personalized advertising on our Sites and on other websites you visit.
- To assess usage of the Sites and enhance the services we provide.
- For conducting market research, project planning, and troubleshooting issues.
- To identify and safeguard against errors, fraudulent activities, or other criminal behaviors.
To Mentees or the Public: For individuals serving as Mentors, we may publicly disseminate your name, current or past job titles, photographs, or brief video introductions as components of your Mentor profile.
To Mentors: For those identified as Mentees, your name and other information may be shared with the Mentor. Mentors are contractually bound to initiate contact with Mentees solely through Coffee and to maintain the confidentiality.
Affiliates and Service Providers: Whether you are a Mentor, Mentee, or Visitor, your information is shared with our third-party service providers and any necessary subcontractors to facilitate the provision of our services.
Third Party Marketing and Advertising Organizations: In the context of website cookies and for Visitors, your information is shared with third-party marketing and advertising partners to promote our Services on our Sites and on other websites you might visit. Further details can be found in our Cookie Policy.
Third Party Links and Websites: Our Sites may feature links to and from the websites of third parties. As a Visitor, should you follow a link to any of these external sites, be aware that these sites maintain their own privacy policies, and we bear no responsibility or liability for these policies. It is advised to review these policies prior to submitting any personal data to these websites.
Disclosures Mandated by Law: We may be compelled to disclose your information in adherence to lawful requests by public authorities, inclusive of meeting law enforcement requirements. There may exist an obligation to disclose or share your personal information to conform to any legal mandate, to enforce or implement our terms and conditions and other contracts, to safeguard our rights, assets, or safety, or to defend the rights, property, or safety of others. This encompasses the exchange of information with other entities and organizations for fraud prevention purposes.
4. EEA or UK Individuals’ Rights
If you reside within the European Economic Area (EEA) or the United Kingdom, you possess the following rights under specific conditions:
- Access: You have the right to obtain access to your Personal Information.
- Correction: You are entitled to correct any inaccurate Personal Information.
- Erasure: You can request the deletion of your Personal Information without unjustified delay.
- Restricted Processing: You have the option to request that the processing of your Personal Information be limited.
- Data Portability: You are entitled to request the transfer of Personal Information that you have provided to us.
- Objection: You have the right to oppose the processing of your Personal Information.
For individuals in the European Economic Area, there is also the right to submit a complaint to a supervisory authority under certain circumstances.
For further details or to exercise your rights, please reach out to us using the contact information listed in the “Contact Information” section below.
5. International Transfers of Data
The personal data that you submit to us may be accessed, disclosed, or processed by our offices situated in Europe, as well as by our service providers located in the United States or in Europe, contingent upon the necessity of such data transfer for the explicit purpose you provided your data (for instance, to fulfill the delivery of goods or services as per a contractual agreement).
6. Children’s Privacy
The Sites are not intended for use by individuals under the age of 18. We do not deliberately collect personal information from minors under the age of 18. If it comes to your attention that a minor has furnished us with personal information, please reach out to us utilizing the contact information outlined in the “Contact Information” section below. Upon becoming aware that a minor under the age of 18 has submitted personal information to us, we will undertake measures to remove such data.
7. Change of Control
Personal information may be conveyed to a third party in the event of a sale, acquisition, merger, reorganization, or any other shift in control. In the case that we sell, merge, or transfer any portion of our business, such transaction may involve the inclusion of your personal information as part of the assets transferred.
8. Methods for Safeguarding Personal Data
We employ numerous security protocols to safeguard your personal information during submission, entry, or access. For instance, we endeavor to utilize encryption for the transmission and storage of data wherever feasible. Additionally, access to this data is restricted through the use of access controls and confidentiality agreements to further enhance protection.
Despite these measures, it is important to acknowledge that no website, application, or transmission method can provide absolute security. Therefore, while we have implemented and continue to uphold what we consider to be reasonable measures to preserve the confidentiality, security, and integrity of personal information collected via the Sites, we cannot guarantee the security of any information you transmit to us.
9. Policy Changes
10. Limited Use Policy
Letsgeta.coffee use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.