Othmane Benkirane
Solutions Director at Talkwalker | Social Listening | Market Intelligence | CX
When Should You Reach Out to Me?
- When you need to develop customer experience strategies that enhance user satisfaction and engagement.
- If your company requires expertise in market intelligence to make data-driven decisions.
- For guidance on launching products and creating impactful marketing campaigns.
About Me
Hi 👋, I am Othmane, a Solutions Director specializing in social listening and market intelligence.
With a passion for customer obsession and creativity, I help brands understand the voice of their stakeholders. My career spans various roles at Talkwalker and Findasense, where I honed skills in presales, customer experience strategy, and product management.
I hold a Master’s degree in Communications & Future Marketing and a Bachelor’s degree in Computer Science.
Areas of Expertise
- Customer Experience Strategy: Crafting tailored strategies to enhance customer satisfaction and loyalty.
- Market Intelligence: Providing insights to drive data-informed business decisions.
- Product Launch Management: Executing successful product launches from ideation to market entry.
- Social Listening: Leveraging tools to monitor and analyze online conversations about brands.
- Competitive Analysis: Assessing market competition to identify strengths and opportunities.
Sales Social Networks UX
Media, Marketing & Communication
English 🇬🇧 French 🇫🇷
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