Othmane Benkirane

• When you need to develop customer experience strategies that enhance user satisfaction and engagement.
• If your company requires expertise in market intelligence to make data-driven decisions.
• For guidance on launching products and creating impactful marketing campaigns.

Hi 👋, I am Othmane, a Solutions Director specializing in social listening and market intelligence.

With a passion for customer obsession and creativity, I help brands understand the voice of their stakeholders. My career spans various roles at Talkwalker and Findasense, where I honed skills in presales, customer experience strategy, and product management.

I hold a Master’s degree in Communications & Future Marketing and a Bachelor’s degree in Computer Science.

• Customer Experience Strategy: Crafting tailored strategies to enhance customer satisfaction and loyalty.
• Market Intelligence: Providing insights to drive data-informed business decisions.
• Product Launch Management: Executing successful product launches from ideation to market entry.
• Social Listening: Leveraging tools to monitor and analyze online conversations about brands.
• Competitive Analysis: Assessing market competition to identify strengths and opportunities.